I promise you that this innovative, thought-provoking post will create a new level of synergy in your cutting-edge copy.
Alright, so this post is obligatory. But as a man driven to help your business communicate more authentically, I have decided it is a must.
Buzzwords have no place in a writer’s toolbox. Unfortunately, good writers tend to read a lot. As a result, these painful bastards might slip into your diction. It’s the price you’ll pay for competitive research or general goofing off on the internet.
Digital marketing demigod David Meerman Scott helped start the war against buzzwords back in 2007. (Here’s the updated 2009 version.) For the most part, Scott aims his sights at PR folks. And we all know how much I love PR folks. But PR reps aren’t the only ones guilty of using buzzwords. It could happen to you. A good offense is the best defense.
Check out my 5 weapons to destroy buzzwords.
1. If you have no proof, nuke that sucker. We’re often tempted to make outlandish claims about our companies or products. Where’s the harm in calling ourselves leading, cutting-edge, the best, the largest or premiere? In 9 out of 10 cases, you’re either lying or including no proof of your claim. You think you can get away with it by making the claim as generic as possible. I’m telling you right now: it slows down and sinks your point. Avoid these types of words.
2. If it isn’t specific and descriptive, get out the dynamite. Your company and product may be generic. Is that how you want to present it to people? And it’s catastrophic to write generically-worded copy if your product is outstanding. Forget words like unique, customer-centric, dynamic, flexible and revolutionary. You should even erase award-winning from your vocab. If the award is relevant to the copy, you have better options, like…
3. If you’re telling instead of showing, let the cannons rip. This tip isn’t unique to business writing. Lively writing across any medium requires you to show, rather than tell. Words that tell are usually hollow, shallow and meaningless. Many of the words we’ve discussed so far fit the bill here. If you’re the best or the only, you better be prepared to back those assertions up by showing readers why they’re true.
4. If it’s cliche, give it a swift kick in the balls. FYI — don’t drink the kool-aid if you don’t have the bandwidth to accomodate low-hanging fruit coming down the pipeline. You have an email address, right? You probably hear these kinds of cliches daily. Please, for the love of all that is holy, do not replicate them.
5. If it says nothing, get medieval on its ass. Perhaps this assertion is a culmination of the rest. Still, it’s worth saying: putting words on the page doesn’t mean you’re saying anything. Business is all about communication. Make sure you get your point across. Avoid words that say nothing.