Watch Your Tone: 5 Tips on Brand Voice

Everyone has a unique voice.

Some voices are simple.

Some voices are terribly verbose and sometimes boisterous!

Some are confident bordering on cocky. Others are gentle and sympathetic. But whatever your brand’s voice sounds like, it must be consistent. It must fall with impact upon the ears of your target audience.

Easier said than done. How do you define your tone and ensure it resonates with potential customers?

No no, not a voice that irritates. One that resonates.

The answer to that question is complex. To get started, take a look at five tips on brand voice and tone.

1. Carefully defining your audience is central to ALL marketing. How do you know how to talk to potential customers if you don’t understand them? Narrow your audience down to people who actually have use for your product. Once you know who you’re targeting, you’ll have a better grip on how to talk to them.

2. As always, keep it human. You know…unless you’re targeting robots. During some sort of robot apocalypse.

3. Keep it simple. Planning to tell a story? Keep it short. Include the details that resonate most with your audience. Simplicity is the best policy for the diction you use, too. Just because you’re targeting a group of rocket scientists doesn’t mean they want to waste precious brainpower reading clunky words, phrases and sentences.

4. Speak like a peer. Companies that speak down to their audiences tend to lose them. Yes, you have the solution to your customer’s problem. But you’ve been in their shoes. What they do is just as important as what you do. And don’t you forget it.

5. Get specific. You can speak more effectively to a narrower audience. Use words, phrases and inside jokes that only your readers understand.

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