Tag Archives: tips for writers

Read This Now For Better Web Copy

Your web copy is missing something. But you just can’t put your finger on it.

It’s no coincidence that your reader is missing something, too. He isn’t sure what his next step is, so he abandons the page and gets lost for four hours on YouTube instead.

Readers desperately need their hands held. Think of them as suburban teenagers lost in an Amazonian jungle. If only the jungle had clear paths, with signs pointing the way to the next destination…

Here’s your chance to be a sign-maker. Your web copy can be compelling, thoughtful, informative, clear and concise — but it will never, ever convince someone to take the next step without a clear call to action.

A call to action is a command that pops. It’s a next step that drives readers through the sales process. And it’s the most necessary part of creating web copy that sells.

A few good examples of calls to action

All of the web’s most successful brands grab readers with a call to action, gently nudging them in the direction they want to go. Sometimes, they even corral readers with not-so-gentle commands.

Below are a few great examples of powerful calls to action.

Blogger’s Delight

If you visit Problogger.net and aren’t sure what to do next, you’re in the minority. Wherever you go on the site, founder Darren Rowse has placed a clear “subscribe to the newsletter” call to action first thing on the right sidebar. At the end of each article, you’re invited to share your opinion in the comments. Past the article, you have a clearly marked “What Next?” section, paired with related articles for further reading.

Social Community, Decoded 

Pinterest is a great example of the perfect call to action. At the top of the page, the online community tells you what it is, how to use it and what to do next in two short lines and a red “Join Pinterest” button. I’m sure there’s plenty that’s sticky about the community itself — still, they did a good job reducing any barriers to entry for new users.

Specializing in CTAs

HubSpot has grown quite the reputation for its digital marketing prowess. When you visit the company’s site, you can see that they practice what they preach; the homepage hits you with a handful of benefits and an orange “See The Software” call that works well.

Tips for creating your own call to action

We’re all capable of creating great calls to action. And we absolutely must create them if we want to be respected web copywriters.

Most of these tips are pretty straightforward, but it doesn’t hurt to see them on the page so you can burn them into your brain.

  • Clarity is key: Your call to action must stand out from the rest of the copy, whether it follows a thousand words of copy or three sentences. For businesses, this usually comes in the form of a colored, eye-catching button to direct the visitor to the next step.
  • Start with the benefit: If you can work the benefit of the action into the call, that’d be great. For instance, if you want to coerce users into signing up for an email newsletter about beets, you might say something like “Click here for secrets to growing the best beets.”
  • Make it timely: Using words like “today” and “now” can help snag the customer that may not return without a good excuse to opt in that very day. Create urgency so you don’t lose customers that will convince themselves to come back but will never return.

Check out more great tips for creating calls to action. 

Share with us

Do you have a “go-to” call to action that works like a charm? Share it with us in the comments.

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In Defense of Content Marketing

It recently occurred to me that some people (and marketers) still aren’t completely clear on what content marketing is and isn’t. Yesterday, I got caught up in a discussion on Danny Brown’s blog about exactly that.

I’d like to address some of the points in the post, but first, I’d like to start from scratch and build a case for content marketing. So what is it, exactly?

Content marketing is the marketing and business process for creating and distributing relevant and valuable content to attract, acquire, and engage a clearly defined and understood target audience – with the objective of driving profitable customer action. (Content Marketing Institute)

The label is new. The tactic is not.

Because it’s a new term, we like to think of it as a new discipline. But it isn’t. Businesses have practiced content marketing for years. According to That White Paper Guy, white papers made their first appearance in 1922. They became most relevant to marketers in the 80s, pushed forward by the rise of the PC.

I said that white paper guy, not that white paper guy.

Entrepreneurs and other leading voices in business have always used books to help build their brands and the brands of their respective companies. Organizations release research papers. It’s all a part of standing out from the noise of competition and offering valuable information for free. This valuable information points back to your brand and drives new customers into the “traditional” marketing process of evaluating your products and services.

Content marketing manifests itself in many ways, none of which are product-centric, including:

  • Blogging
  • White papers
  • Books & ebooks
  • Research reports
  • Webinars
  • Forums
  • Conferences
  • Videos

What I think the rise of content, social media and conversation marketing in general does is call into question our old definitions of marketing. It turns out this isn’t such a black-and-white field after all.

The show & tell dilemma

Robert Rose’s definition of content marketing is the one that sticks out to me:

Traditional marketing and advertising is telling the world you’re a rock star.  Content Marketing is showing the world that you are one.

As a writer, this definition hits close to home. Showing always builds a much stronger case over telling. First, you gain the lead’s trust by offering them valuable but free information. Then, you drive them into the traditional sales and marketing process. Finally, you retain their business with a continuous stream of engagement.

One of the biggest questions I have for Danny Brown is the motivation behind writing his blog. Before finding this post, I’d never heard of him or Jugnoo, the company he works for. So, his blog increases brand awareness and connects him with potential customers. It raises the value of his own brand. It’s purpose isn’t to tell the world what he does; it’s to show the world that he does it with passion and insight. And that makes it an integral part of the sales and marketing funnel.

After much deliberation, I interpret Danny’s post to be a criticism of content marketing evangelists who say the practice is a standalone discipline. But I don’t hear anyone saying that. It’s an integral part of the marketing experience that acts in tandem with traditional marketing. It flips the old model of jamming your product or service down your lead’s throat by spoon-feeding the pitch.

Danny also appears to make the argument that content marketing has little impact on the post-sale customer. I have clients who would beg to differ. Sears does it. These non-profits increased brand affinity. Mint.com, HubSpot and American Express all maintain wildly popular content marketing channels.

The reason Danny came across 560 million Google results for content marketing is because the term helps businesses make sense of their digital communications. It’s also why “content marketing success stories” returns more than 77 million results of its own. I believe it will continue to be a strong, crucial descriptor for years to come.

Chime in

Think I’m an arrogant blowhard? Agree with what I’m saying? Share your content marketing success (or horror) story in the comments.

Above All, Pump Out Great Content Frequently

There’s a debate raging in the world of SEO. Some marketers believe Google’s Penguin update takes things too far. Others are just trying to stay afloat in a world of constantly evolving search best practices.

As far as I’m concerned, none of these arguments matters in the grand scheme of things — especially for blogs. Because there’s only one golden rule when it comes to creating a search-friendly web presence.

Create great content and do it often.

…said the blogger as he posted the laziest picture of all time.

For bloggers, I hold this to be a self-evident truth. Leave the really complicated white-hat SEO stuff to marketers.

You shouldn’t need to focus content around keywords. That negates the intrinsic principles of blogging: to cater to your audience above all. Wanna be found? Create high-quality content that people can share socially. Build links with other major publishers in your area of expertise. Guest post on other blogs. While not as simple as it sounds, it sure makes a lot more sense than starting with a list of keywords and trying to build content around them.

And creating that high-quality content often means constant reindexing in search engines.

The veil of competition

Of course, keyword optimization still plays a role for businesses. But businesses assume a level of competition that’s well above what you’re trying to do as a blogger.

Bloggers are only competing for mindshare. They’re competing for a few precious moments out of their audiences’ busy schedules. They aren’t directly competing with other bloggers.

Other bloggers are your friends.

They’re partners in the world of disseminating high-quality content to readers. If you have the time and energy, you can build relationships with other bloggers to help grow your own audience.

The best thing you can do for your own blog is make sure you’re posting often. With this in mind, you can grow organically. Sure, you’ll get a huge traffic spike when your post goes viral — but the readers that stick around for the next post are the ones that are most valuable to you.

In the long run, that’s all Google is looking to do anyway: reward high-quality, high-consistency content creators with high-quality, high-consistency readers. The system isn’t perfect. It’ll keep evolving. The only thing that must remain consistent is the search engine’s focus on delivering high-quality content to those who want or need it most.

Why you’ll be found anyway

What I’ve learned over my years of blogging is that it takes time to build an audience. The only way to speed that up is to post tons of content.

That’s exactly what’s happening here at Copywriting Is Dead. The more I post, the more people find me organically. I’ve never spent time on keyword research. Why spend time on keywords when you can’t guarantee they’ll return the traffic you want? Instead, you can spend that same time creating more content that your audience may find useful.

If you’re worried about slow traffic on your blog, have patience and post new content often. To keep their attention, your audience expects consistency almost as much as it expects quality.

The Best Second Draft Writing Technique

Enhancing your ability to write a second draft is key to stepping up your writing game. But turning a critical eye on your own writing is excruciatingly difficult, especially when you have no time to put space between yourself and that first draft.

And it isn’t even an ego thing. Taking yourself out of your own perspective is just really difficult. For many writers, getting through the changes that must be made during the second draft is damn near impossible.

I felt the same way. I still don’t always have the time to do a full second draft without client feedback. When you build rapport with clients, it’s nice to get those second eyes on the draft.

But if you’re trying to make an impression with a new client, you want that “first” draft as clean as possible. And if you need it turned around quickly, you’ll need the best technique available to you: redrafting.

Rewriting is your best friend.

This can be a tough sell for new writers. After all, why would you go back and redo what you just did? It took you long enough to do it the first time.

I’ll tell you why you rewrite what you just did: because there’s no such thing as getting it perfect in the first draft. One-draft writing may produce strong results, especially after you’re familiar with the wants and needs of your client (and your client’s audience). But the perfect first draft is a total myth, a lie we tell ourselves to preserve our natural laziness.

Questioning what you’ve created is important, albeit extremely difficult. When you get in there and do a rewrite, you can skip the questioning part and start from scratch. The content will be fresh in your mind. Even if the rewrite isn’t radically different than the first, you’ll have two documents to mix-and-match the strongest content.

We don’t always get it right the first time. How do you revise? Share your strategies with us in the replies.

Turn Off The Noise: How To Deal With Information Overload

Does your brain hurt at the end of the day? Mine sure does. Constantly consuming information takes a lot out of you. The human brain wasn’t meant to digest so much in such small windows of time.

Just how much are we consuming on a daily basis? According to Robby Walker of Cue, we consume some 63,000 words on an average day. That means you finished a short novel today. Go pat yourself on the back, have a beer and brag to your friends.

Where’s your god now?

Don’t have the sense of accomplishment you thought you would, eh? That’s because it’s very difficult to pull the thread of a narrative or progressive case-building out of that mess of words. Each block of content we consume is related to a different area of interest, stimulating a different portion of your brain, causing a new wave of dysphoria and, in some cases, shutting your thought process down completely.

Where does it all come from?

Imagine that your daily routine is an intricate spiderweb shimmering across two tree branches. Now try to follow the path of a single thread from the center to the edge.

This is especially difficult because the lines run so close together. The spider followed a linear path to create the web, just as your day followed a somewhat linear path of its own. But digging up the tiny details that contributed to each new thread of information is damn hard.

We simply aren’t always aware of where the internet will lead us. You start off reading a scholarly article about inner city sociology and end up perusing pictures of Channing Tatum’s new haircut. Unlike the detail-oriented spider, we weave tangled webs.

How did you get from point A to point B? Ask yourself these questions to become consciously aware of how you process information.

  • What are the sites I visit the moment I lose focus? For many of us, the primary answers may be Facebook, Deadspin, Pinterest or Twitter.
  • How much time do I spend on useless information? The best way to measure this is to focus on how much time you spend processing and creating useful information. The rest of the time is most likely spent screwing around.
  • How organized are my social media channels? If you have a Twitter account, for instance, do you split the accounts you follow into lists? This can be an effective approach to focus your browsing.

Focus on focusing.

I usually lose focus when I haven’t organized or structured my day. Here are a couple of strategies I use to stay focused.

  • Create a to-do list and cross off items as you finish them. Closure on each little task is more satisfying than hours spent on “happy information”, or information your brain is magnetically attracted to.
  • Set short and long term goals. This tactic is intrinsically tied to the to-do list. Longer term goals (weekly, monthly) help you get a bird’s eye view of your productivity.
  • Use software features to stay in the zone. I recently discovered the “focus” setting on my MS Word “View” tab. Presto! Your document now dominates the entire screen. Productivity software like Vitalist, Todoist or RescueTime can help in other ways.

Embrace Awkwardness — Your Comfort Zone is Too Small

Nothing happens in a vacuum.

You want stuff to happen for you, right? Let down your guard. Pop that bubble around you. Emerge from your cocoon.

Get uncomfortable.

I’m uncomfortable just knowing Pitbull can leave his home state of Florida.

People are drawn magnetically to their comfort zones. We’re resistant to change and surprises. Your comfort zone is a magical place where nothing happens unless you expect it to. It’s the place where you dwell when you’re happy with the way things are. It’s also the place you sometimes retreat to when you’re unhappy.

When we go to our comfort zones, we wait for something to happen. And as we established before, nothing happens in a vacuum.

Putting yourself outside of your comfort zone is one of the most enriching experiences life has to offer. It’s why we travel — to explore places that don’t offer the familiar comforts of home. New experiences excite and inspire. For writers, nothing is more important than finding that inspiration.

Pick your ass up off the couch and put yourself into an uncomfortable situation. The new ideas will electrify your writing.

Below are a couple of simple ways to leave your comfort zone.

  • Ride public transportation. You can lose yourself in your own thoughts while surrounded by a whole new world of people and inspiration. Back in Chicago, I took the el and buses all the time. I was harassed, coughed on, preached to, glared at, propositioned, rubbed against — and when action didn’t affect me directly, I got to observe a whole world of new awkwardness and discomfort. I consider myself the better for these experience.
  • Write standing up. Both Hemingway and Nabokov preferred to write standing up. And they weren’t the only ones. We could conjecture for hours on why this strategy is effective and probably still never reach a fully comfortable conclusion. But I’m okay with that, because this post isn’t about comfort. One of the positives here is definitely that you can avoid fatigue by standing up. Your brain is much more likely to shut down on you while your body is in a comfortable position.
  • Say yes more often. It can be hard to say yes to certain social activities that don’t gel with your idea of a good time. Maybe you aren’t particularly fond of the people involved. Or you just don’t dig baseball. If your first impulse is to say no, flip that impulse on its head. Say yes. You may find out you enjoy the experience. Or you’ll find some inspiration. At the very least, you’ll be a better person for riding out your discomfort.

Does Listening to Music Make You More or Less Productive?

Four out of 5 scientists agree that music sounds better when you play in the nude.

I’m a music fanatic. I bet a few of you out there share my passion. These days, we’re so obsessed with multi-tasking that I’m not sure anyone ever stops just to listen.

Seriously: people used to just listen. They used to sit down, put a record on and listen. Who does that?

Like many of my friends, I’m usually spinning something on Spotify during the workday. Not everyone can enjoy a harmonious workday. But writing is a job of isolation, and I’ve met plenty of us who like to type in time to the beat.

But is it good for productivity? I’ve heard different opinions on whether they consider music a distraction or a complement to work. According to the science, it’s actually that complicated: some people can function with music in the background, and some can’t. And the “why” is pretty surprising.

Words vs. Words

Writers who listen to music place their brain in the crossfire. It’s a battle of words.

Clearly, words in their own right are good things for writers. Reading the written word has a powerful effect on how strong of a writer you are. But in a medium like music, they can be disastrous if consumed while you try to put original words on the page.

You require all of your faculties when it’s time to create. A lyrical onslaught buzzing insistently in your ear can hinder that. And it isn’t just writers.

According to studies in Taiwan, “listening to music with lyrics was linked to lower scores on tests of concentration in a study of 102 college students.” It isn’t the music competing for that brain-space. It’s your brain subconsciously attempting to decode the words it’s absorbing. And your prefrontal cortex is fighting an uphill battle where it attempts to block out stimuli unrelated to the task at hand.

It can help, too.

Sure, listening to music while you work can be productive, too. But the benefits are just in your head.

In reality, most of the studies attempting to link music and concentration have proven quite the opposite. The biggest question is whether listening to music helps you block out other sounds. Some argue that wearing noise-cancellation helps block out the noise of the office.

If you’re working from home, outside noise is probably less of a factor. What becomes a major factor is how much you enjoy music. Another study in Taiwan showed subjects with strong feelings about the music they were listening to affected concentration negatively. Indifferent listeners tuned it out.

Here are a couple of tips I find useful in my daily writing experience:

  • Listen to songs you’ve heard a lot. It’s easier to use the tried-and-true songs to as a complement to your writing because it’s easier to block out the lyrics.
  • Try to listen to classical music and other songs without lyrics.
  • Turn the volume down so the tunes aren’t overwhelming your brain.

Hey, you! Check out my article over at the Content Marketing Institute today, Should You Curate Content? The Essentials Every Content Marketer Needs to Consider.

7 Unmissable Blogs for Writers and Marketers

The key to strong writing is plenty of reading. Plan to waste some time on the internets today? Make that time productive by checking out some blogs that’ll help you improve your craft.

Copyblogger

Copyblogger is THE go-to blog for copywriting tips, tricks and best practices. Rooted in WordPress, the company features a slew of different tools for content marketing. But the content on the blog features some of the best stuff for writers. It goes beyond copywriting to cover content marketing, blogging, SEO and general communications.

Content Marketing Institute

The brainchild of content marketing expert Joe Pulizzi, the Content Marketing Institute is one of the web’s premiere resources for up-to-date how-to content. Beyond knowing their craft, it’s important for writers to understand the vehicle they’re driving with their writing. CMI does exactly that. BONUS: You may see some of my own writing popping up here in the near future. Stay tuned.

Problogger

Everything you need to know about blogging, organized in one place. Copyblogger is an extremely popular resource for bloggers of all shapes and sizes. It’s all about visibility and making money at Copyblogger, where you’ll find tons of resources on how to do both effectively.

Cracked

Where to start with Cracked. If you need an intellectual, fact-based and hilarious break from work, Cracked never fails to deliver. It doesn’t quite gel with the rest of the resources on this list simply because it doesn’t offer tips for writers. I think it’s a strong study for writers looking for applicable examples of strong publishing on the web. It’s a great place to find some inspiration and get a good laugh.

Make a Living Writing

Carol Tice is a successful freelance writer who shares tons of great insights on freelancing through Make a Living Writing. Another great feature of this blog is her guest-blogging policy; submissions that get published earn $50 for their work. That’s a breath of fresh air in a world where your guest posts will get you squat.

Men with Pens

Men with Pens is a great resource for freelancers and copywriters alike. It contains similar material to blogs already mentioned on this list, but you’ll find a unique flair here.

The Rant

The Rant is entertaining writing laced with informative content. Not your typical writing blog, John Carlton’s personal vehicle for sharing insights is still a great place to learn from the best.

Why the Hell Are You Blogging?

Have you ever asked yourself this question? Seems like it should answer itself.

The unfortunate reality is that it doesn’t. So I ask again, why the hell are you blogging?

One of the toughest things to do in business (as in life) is to turn an introspective eye. You either understand your own goals and motivations or you don’t. And if you say, “Because everyone else is,” then maybe you should reconsider.

Who am I?

Not one single person in the history of business made a real name for herself by following the crowd. Justifying your actions based on groupthink is inexcusable. How often do we question our own motives?

Primarily, I’m writing this blog to establish my brand as a freelance copywriter, simplifying how I attract new clients. There are tons of secondary motives, including some that are slightly less narcissistic (emphasis on slightly). The main point is that I understand exactly why I’m doing this.

So why are you doing it? Maybe you’re using it to improve your organization’s credibility and visibility. In some cases, you may be trying to make money directly through advertisements.

Identifying your motives is the first step. Don’t forget: it’s also important to understand how your motives align with the goals of your audience.

Some Writers Take Advantage

The internet is rife with misinformation. It’s the era of pageview journalism. Publishers across the web are more concerned with making a quick buck than providing useful, timely and accurate information.

Which side are you on?

If you write for an organization, you’re competing for pageviews too. But you’re writing for a narrow audience. Some people need or want your product or service more than others, and that’s who you’re after. Because you’re looking to (perhaps) form a longer lasting business relationship, you and your audience both benefit from high-quality content.

Unfortunately, pageview journalism doesn’t work quite the same way. I’ve written about why it’s important to be wary of what you read online. Dissected, the reasons for this danger are pretty clear. Writers who make money through advertisements want to draw in any and every eyeball they can get. As a result, you get sensational headlines, coverage that doesn’t fit their format and poorly written or researched articles that no one should be reading.

I ask you again: what are your motives? Which side are you on?

Someone somewhere will read your blog. In my opinion, you have a responsibility to even that one reader to create accurate, helpful content.

It’s time to turn the mirror on ourselves. Figuring out your motives gives you a real opportunity to align them with your audience’s goals and desires.

Attributes of Killer Case Studies

A strong story is one of the best ways to sell your company, service or product. Also known as a “success story”, a case study is one of the simplest and most resonant techniques to build compelling storytelling content.

Case studies are 1-3 page stories of how one of your customers/clients found success with your product or service.

This type of content gives you an opportunity to showcase some lively, descriptive writing as part of your marketing collateral. You can also add SEO, promote the story with a press release, use it to pitch reporters, turn it into a webinar or sales deck and feature it in a brochure.

Why are case studies effective?

A good story draws people in, creates an emotional connection and entertains the reader. Of course, those are only three things a story is capable of. They’re crucial to the success of your marketing.

One of the most important things a case study can do for a marketing program is temporarily take the marketer to an outside perspective. Whenever I write a case study, I make it a priority to talk to the person the story is about, rather than the client the story is for. The interview and resulting copy offer a unique view into the benefits of your products or services.

Case studies:

  • Engage customers/clients with a compelling story
  • Inspire empathy from potential customers
  • Illustrate how others applied your products/services
  • Showcase endorsed validation that your product/service works.

Before you get started, consider the structure.

The typical case study format

Successful case studies vary in terms of how they approach the story. But the basic structure is the same. Even if you plan to create a sequential narrative, you’ll still need to follow the guidelines of strong case studies if you want it to land.

The basic case study structure consists of:

  • Background: Here, you’ll explain who the customer is. This area should be short and sweet. Even a well-crafted boilerplate (if your client is into press releases) should suffice.
  • Problem: In this section, you’ll want to detail exactly what caused the client to seek out your services in the first place. In most cases, it’s usually some sort of business problem. For consumer case studies (and some B2B), perhaps there was no problem. But there’s always a catalyst prior to your business building a relationship with the client. Detail the catalyst if it isn’t technically a “problem”.
  • Solution: Now, it’s time for your brand to swoop in and save the day. If the previous section detailed a problem, how did you solve it? Be sure to dig deep. Ask the right questions to find the features or angles that offered the biggest impact for your client.
  • Benefits: Finally, if you can find ways to quantify the benefits, you can detail them in the last section. Of course, it doesn’t hurt to sprinkle this section with qualifiable benefits as well. But make sure to tie in some hard metrics (even educated guesses) to create a basis in reality.

What else can you do to craft an effective case study?

Tips for creating case studies

Building a strong case study will take a bit of time and energy. Done often for a single client, you’ll get into a groove that’ll greatly speed up the process. (Writing case studies for ecommerce software provider 3dcart has become pretty formulaic for me.)

Here are a couple of bonus tips for writing case studies.

  • Quote often: You’ve interviewed someone who gave you a glowing testimonial! Use that information so the audience knows this is coming from a valid source. (Hint: I usually craft quotes based on my notes and ask for permission from the client before the case study is published.)
  • Find the angle: If you have a narrow audience, writing case studies can get stale. Spice things up a bit by focusing on a different angle every time you write a new one.
  • Be descriptive: Get creative with it. Use saucier language and create a setting. Tell the story almost like you’re writing fiction.
  • Ask and answer questions: Ask the reader a question about what will happen next. Answer the question in the next section. But be careful: this can get cheesy if you take the wrong approach.